Shipping and Delivery
Order Processing Lead Time
All orders will be processed within 1 to 2 business day and shipped out on the next business day except for gift-box and backorder items.
Gift Box – We need 1 to 3 days to prepare your parcel(s) for despatch.
Backorder items –Pre-order of sold out items would generally take 5 to 10 business days to be processed.
Shipping Rate
Parcels are shipped via Pgeon/ Poslaju/ Skynet. All shipping charges will be calculated automatically when you check out. Below are the rates for reference:
Area | Shipping Fees (MYR) | Free Shipping | Estimated delivery time |
West Malaysia | 6.00 | Above RM 50 | 1 to 3 business days |
East Malaysia | 10.00 | Above RM 50 | 5 to 7 business days |
- Please note that this minimum spend is only applicable after discounts and vouchers have been applied.
- Kindly take note that DREAMM reserves the right to change the courier delivery company for your order under unavoidable circumstances.
- The delivery time above is just an estimation. The delivery time might be longer during Covid-19 outbreak, holiday seasons or in the outskirt areas.
- To track your parcel, click here
- Customers are responsible to ensure the correct address is provided upon checkout. We are not responsible for any delivery failure or loss of parcels due to incorrect address.
- If the address provided is a public address such as a workplace, shopping mall or university, kindly provide more details such as lot number, department or shop name.